Terms of Service

Last updated: January 25, 2025

1. Agreement to Terms

By accessing and using Car Market UK services operated by Warm Dimension ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Car Market UK provides:

• Used car marketplace services
• Vehicle inspection and valuation services
• Financing arrangement services
• Extended warranty services
• Customer support and consultation

3. User Responsibilities

3.1 Account Registration

When creating an account, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Submit false or misleading information
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our services for fraudulent purposes
• Harass or abuse other users or our staff

4. Vehicle Transactions

4.1 Vehicle Information

We strive to provide accurate vehicle information, but:

• Information is subject to verification and change
• You should inspect any vehicle before purchase
• We recommend professional inspections for significant purchases
• Vehicle availability is subject to prior sale

4.2 Pricing and Payments

All prices are subject to change without notice. Payment terms include:

• Prices displayed exclude additional fees (registration, delivery, etc.)
• Financing is subject to credit approval
• Deposits may be required to secure vehicles
• Full payment is required before vehicle delivery

5. Inspection Services

Our inspection services are provided to assist your purchasing decision, but:

• Inspections represent our professional opinion at the time conducted
• Vehicle conditions may change between inspection and purchase
• Inspections do not constitute warranties or guarantees
• You remain responsible for your purchasing decisions

6. Financing Services

When we arrange financing:

• We act as a credit broker, not a lender
• All financing is subject to lender approval
• Interest rates and terms are determined by lenders
• You are responsible for meeting payment obligations

7. Warranties and Disclaimers

7.1 Service Warranties

We warrant that our services will be performed with reasonable skill and care. However:

• We cannot guarantee specific outcomes
• Vehicle warranties are separate and governed by their own terms
• Third-party services are subject to their own warranties

7.2 Disclaimers

To the extent permitted by law, we disclaim:

• Warranties of merchantability and fitness for purpose
• Responsibility for third-party content or services
• Guarantees of uninterrupted or error-free service

8. Limitation of Liability

Our liability is limited as follows:

• Total liability shall not exceed the amount paid for our services
• We are not liable for indirect, consequential, or punitive damages
• We are not liable for losses due to factors beyond our control
• Nothing excludes liability for death, personal injury, or fraud

9. Return Policy

Our 7-day return policy allows you to return a purchased vehicle within 7 days, subject to:

• Vehicle must be in the same condition as delivered
• Mileage increase limited to 200 miles
• Return administration fee may apply
• Financing arrangements must be resolved

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Intellectual Property

All content on our website and services, including text, graphics, logos, and software, is owned by us or our licensors and is protected by intellectual property laws.

12. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting updated Terms on our website. Continued use of our services constitutes acceptance of modified Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Car Market UK regarding the use of our services, superseding any prior agreements.